CASE STUDY FOR “Revisn”

Overview

Revisn.com will provide a way for users to do Hotel Room reservation. They can book reservations for multiple rooms in one hotel. Revisn has rooms that are categorised on the basis of facilities and room charges. User can book rooms belonging to different categories of Hotel. User can also remit payments online by using credit cards or debit cards.

We have the facility to provide bookings for multiple hotels by using MEWS and Admin panel. All they need to do is just select hotel and check for availability of rooms.

Objective

We are using booking MEWS as hotel management CRM. MEWS provides all support for room booking and display information relating to room availability. MEWS will also handle payment using credit cards. Our objective is to provide front-end support so that user can easily book rooms of their choice. To ensure that, we have a user-friendly stepwise process.

Our online booking system also has easy to manage iOS APP that enables users to do room bookings using iOS APP and manage guests for their rooms.

Hotel management provides physical key for each room. We also provide digital key for room for advance users who can open and close door using their iOS based smart phone. It provides following features to users.


  • User can share their room with their partner so partner.
  • Partner can also have his/her separate digital key.
  • Main user can revoke partner’s key and can add more depending on room capacity.
  • If user booked more than 1 room then they can get access of 1 room only and need to assign other rooms to actual user by providing their email address.
  • Send invitation code to partner’s email address so they can access it using their iOS phone.
  • We use ASSA ABLOY to generate digital key for room.

Approach

Webmyne Systems team implemented the Rapid Application Development approach for simplified user and organization on boarding along with an engaging user experience.

The plan consists of delivering an easy-to-use, less cumbersome, and simplified portal to process humongous documents to serve the following business objectives:

  • Define a standardized process and a definite protocol to collaborate all the transactions between Plaintiff Counsels, Defendant Counsels, and Courts
  • Easy-to-fill Fact Sheets to address various legal proceedings
  • Enable Pay-as-you-go model per Fact Sheet per Submission
  • Eliminate conflicts or ambiguity in the entire process flow – providing an increased advantage wherein mass torts or multi-district litigations are involved

Challenges

  • Real-time Booking using MEWS booking system
  • Real-time payment using MEWS and Stripe
  • User On boarding & User Experience
  • Data Security and Workflow
  • Rate calculator for each room so it match with MEWS pricing
  • Generating Digital key for room on their arrival
  • Generating shared key so partner can access room using their separate digital key

Business Benefits

  • Simplified legal processing & document management
  • Better user experience with minimalistic navigation structure
  • Real-time data availability
  • Authorization based document access
  • Digitalization of the entire process; paperless approach

Industry Segment

Hotels & Real-estate

Customer Profile

US-based Real Estate Firm

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